.reclamaciones {
    background-color: #FFF;
}
.reclamaciones .banner-interno {
    width: 100%;
    min-height: 400px;
    display: flex;
    flex-direction: row;
    justify-content: center;
    align-items: center;
    background-image: url("/Personas/Paginas/nosotros/sau/assets/img/Banner-Reclamaciones.webp");
    background-position: center;
    background-repeat: no-repeat;
    background-size: cover;
}
.title-reclamaciones {
    font: normal normal normal 28px/28px Roboto;
    letter-spacing: 0px;
    color: #FFFFFF;
    text-shadow: inset 0px 3px 6px #00000029;
    text-transform: none;
}
.reclamacion-queja-cards {
    margin-top: -75px;
    z-index: 100;
    display: flex;
    justify-content: space-evenly;
    align-items: center;
    padding-bottom: 50px;
}
.card-item {
    text-align: center;
    width: 400px;
    height: 190px;
    background: #F2F8FF 0% 0% no-repeat padding-box;
    border: 2px solid #E8E6DF;
    border-radius: 9px;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 20px;
}
.card-item .card-title {
    font: normal normal bold 20px/22px Roboto;
    letter-spacing: 0px;
    color: #000000;
    text-transform: none;
    padding-bottom: 10px;
}
.card-item .descr {
    font: normal normal normal 16px/21px Roboto;
    letter-spacing: 0px;
    color: #000000;
}
/* Vias disponibles */
.vias-disponibles-container {
    display: flex;
    justify-content: space-evenly;
    padding-bottom: 50px;
}
/* .vias-disponibles-container .vias-cards{
    display: flex;
} */
.vias-disponibles-container .vias-text {
    max-width: 300px;
    align-self: center;
}
.vias-disponibles-container .vias-text>h4 {
    text-align: left;
    font: normal normal bold 28px/37px Roboto;
    letter-spacing: 0px;
    color: #283069;
    text-transform: none;
}
.via-disponible-card {
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    text-align: center;
    width: 268px;
    min-height: 320px;
    max-height: 380px;
    background: #FFFFFF 0% 0% no-repeat padding-box;
    box-shadow: 0px 6px 20px rgba(0, 0, 0, 0.1);
    border-radius: 29px;
    padding: 30px;
}
.via-disponible-card h3 {
    text-transform: none;
    font: normal normal bold 20px/22px Roboto;
    letter-spacing: 0px;
    color: #000000;
    margin: 10px;
}
.via-disponible-card>p {
    font: normal normal normal 16px/21px Roboto;
    letter-spacing: 0px;
    color: #000000;
    padding-bottom: 20px;
}
.btn-container-reclamaciones {
    margin-top: 20px;
    display: flex;
    justify-content: center;
    margin-top: 16px;
}
/*Seguimiento a reclamaciones*/
.seguimiento-contenedor-global{
    display: flex;
    justify-content: center;
    padding-bottom: 50px;
}
.dar-seguimiento-reclamaciones{
    padding: 50px 50px 0px 100px;
    width: 80%;
    max-width: 80%;
    overflow: hidden;
    display: flex;
    flex-direction: row;
    justify-content: space-around;
    /* flex-wrap: wrap; */
    border-radius: 50px;
    background-color:#ECF5FE;
}
.seguimiento-text{
    max-width: 565px;
}
.seguimiento-text .seguimiento-title{
    padding-bottom: 8px;
    font: normal normal 900 30px/35px Roboto;
    letter-spacing: 0px;
    color: #283069;
    text-transform: none;
}
.seguimiento-text p,ul{        
    text-align: left;
    font: normal normal normal 16px/21px Roboto;
    letter-spacing: 0px;
    color: #000000;
}
.seguimiento-text ul li{        
    padding-bottom: 5px;
}
.qr-container{
    padding-left: 0px;
}
@media(max-width:992px){
    .dar-seguimiento-reclamaciones{
        width: 95%;
        max-width: 95%;
        display: flex;
        flex-direction: column-reverse;
        flex-wrap: wrap;
    }
}
@media(max-width: 600px) {
    .reclamacion-queja-cards {
        margin-top:-75px;
        display: flex;
        flex-wrap: wrap;
        justify-content: center;
        align-items: center;
    }
    .card-item {
        margin-bottom: 15px;
    }
}
@media (min-width: 769px) and (max-width: 1224px) {
    .vias-disponibles-container {
        display: flex;
        flex-wrap: wrap;
        justify-content: space-around;
        padding: 24px;
    }
    .vias-text {
        flex: 1 0 100%;
        text-align: center;
        margin-bottom: 24px;
    }
    .via-disponible-card {
        flex: 1 1 45%;
        max-width: 45%;
        margin-bottom: 32px;
        padding: 20px;
        text-align: center;
    }
    .btn-container {
        display: flex;
        justify-content: center;
        margin-top: 16px;
    }
}
@media(width <=768px) {
    .reclamaciones .banner-interno {
        background-image: url("/Personas/Paginas/nosotros/sau/assets/img/Banner-Reclamaciones-Mobile.webp");
        background-position: center;
        background-repeat: no-repeat;
        background-size: cover;
    }
    .vias-disponibles-container {
        display: flex;
        flex-direction: column;
        align-items: center;
        padding: 16px;
    }
    .vias-disponibles-container .vias-text {
        max-width: 75%;
        align-self: center;
    }
    .vias-text {
        text-align: center;
        margin-bottom: 16px;
    }
    .via-disponible-card {
        width: 75%;
        max-width: 75%;
        margin-bottom: 24px;
        text-align: center;
        padding: 16px;
    }
    .via-icono {
        width: 64px;
        height: 64px;
        margin-bottom: 12px;
    }
    .btn-container {
        display: flex;
        justify-content: center;
        margin-top: 12px;
    }
    .dar-seguimiento-reclamaciones{
        padding: 50px 40px 50px 40px;
        max-width: 85%;
        display: flex;
        flex-direction: column-reverse;
        justify-content: center;
        align-items: center;
    }
    .qr-container{
        display: flex;
        justify-content: center;
    }
}